Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
FNSMCA301A Mapping and Delivery Guide
Collect debts
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | FNSMCA301A - Collect debts |
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Description | This unit describes the performance outcomes, skills and knowledge required to analyse and research information to determine debtor and debt settlement status of individuals or parties, such as companies or associations and negotiating with and collecting debt.This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit may be applied for debt collection functions within organisations of any size or location. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Plan and prepare procedures |
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Element: Assess debtor |
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Element: Negotiate debt payment/settlement within defined parameters |
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